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A team of doctors provides medical care to unhoused residents in Dallas

Two tents at a homeless encampment in Dallas.
Keren Carrión
/
KERA
In 2021, Dallas city officials shut down the homeless encampment known as Camp Rhonda. Organizers reopened the camp by setting up tents steps away from City Hall, at Pioneer Plaza, in downtown Dallas, as a way to protest the city’s treatment of the homeless community.

Many people who live outdoors, unsheltered, are also — unsurprisingly — sick.

People experiencing homelessness are more likely to suffer from chronic illnesses like diabetes and heart disease, according to the Centers for Disease Control and Prevention, but getting help for those conditions is not easy when you’re also dealing with a lack of housing, money and food.

Doctors at Baylor University Medical Center have joined other physicians around the country by bringing medical treatment directly to the forests and underpasses where their patients live.

One of the Street Medicine program's leaders, Dr. John Garrett, says Dallas has never had a team like this before.

He joined NTX Now hosts Ron Corning and Miranda Suarez to reflect on the team's progress about a year and a half since its inception. According to Garrett, the program has led to a 77% reduction in hospital stays for its patients.

This interview has been edited for length and clarity. You can hear the full conversation by clicking the 'listen' button above.

What is street medicine?

Just like an elderly patient who couldn't leave their home may have a home health care visit by a primary care doctor, we do the same thing.

We become that patient's primary care doctor, but instead of going into their house, we're going underneath the bridge.

Of course, me writing a prescription doesn't do them any good, because then they'd have go to the pharmacy and get it filled, which can be technically and financially challenging sometimes. So, we actually bring all our medicines with us, and we will write the prescription, we will dispense the medication right there so that they have it and we know that they're able to take it.

a blue teddy bear sits on the ground next to a dirty blue fleece blanket
Jacob Wells
/
KERA News
A blue teddy bear left behind at a closed encampment on Ledbetter Road in Dallas.

Breaking a cycle

I'm an emergency medicine physician, and we see a good amount of unsheltered and sheltered homeless folks in the emergency department at Baylor University Medical Center. About 10% of our patients — 30 or 40 patients a day — are homeless.

We would see the same patients over and over again, and these were not people who were there because they sprained their ankle or they had a laceration or something. These are people who had real, chronic, severe medical diseases. They had bad liver failure and cirrhosis. They had heart failure, so they couldn't walk 50 feet before having to stop and take a breath.

They would come in because they couldn't breathe. I'd take care of them in the emergency department. Sometimes I could get them feeling better enough to go back home, and I'd write them a prescription to go home and go back out onto the street. Sometimes they were too sick, and I would have to admit them to the hospital.

Then, ultimately, the patient would end back up out on the street again in the same situation, and we would rinse and repeat over and over and over again.

After looking at that for a decade, there was this call: We've got to do something more, because what we're doing is not working.

A panhandling sign lays on the ground near trash in a homeless encampment under the I-30 bridge Nov. 15, 2023, in Dallas. It’s the first week of encampment decommissioning, a new approach to helping those living under the bridge find permanent housing before the encampment is closed down.
Yfat Yossifor
/
KERA
A panhandling sign lays on the ground near trash in a homeless encampment under the I-30 bridge Nov. 15, 2023, in Dallas. It’s the first week of encampment decommissioning, a new approach to helping those living under the bridge find permanent housing before the encampment is closed down.

What success looks like

One of the first patients that we had was a guy who had liver failure. He had fluid in his belly that would get infected. He was at the emergency department and admitted to the hospital every month for a year.

Then we got him enrolled in the program, and he went 12 months without being admitted to the hospital. That's a success story.

Those individual stories, I think, capture with much better accuracy what we're doing, than the metadata of a 77% reduction [in hospitalizations].

Miranda Suarez and Ron Corning are the hosts of KERA's NTX Now. Got a tip? Email Miranda at msuarez@kera.org or Ron at rcorning@kera.org.

KERA News is made possible through the generosity of our members. If you find this reporting valuable, consider making a tax-deductible gift today. Thank you.

Miranda Suarez is an award-winning reporter who started at KERA News in 2020. Before joining “NTX Now,” she covered Tarrant County government, with a focus on deaths in the local jail. Her work drives discussion at local government meetings and has led to real-world change — like the closure of a West Texas private prison that violated the state’s safety standards. A Massachusetts native, Miranda got her start in journalism at WTBU, Boston University’s student radio station. She later worked at WBUR as a business desk fellow, and while reporting for Boston 25 News, she received a New England Emmy nomination for her investigation into mental‑health counseling services at Massachusetts colleges and universities.
Ron Corning is a television journalist whose career has taken him from small‑town studios to major-market newsrooms, and he joins NTX Now as co-host. For eight years, Ron anchored Daybreak at WFAA in Dallas, becoming a trusted presence for North Texas viewers. He also anchored the station’s midday newscast and later helped launch Morning After, a video podcast-turned-daily show where he served as co-host and Executive Producer.