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NPR's Juana Summers speaks with former customer service executive Amas Tenumah, author of Waiting for Service, on recent surveys showing Americans' dissatisfaction at record highs.

Want to have a professional take your picture in a National Park? You'd better plan ahead. The Park Service has been ordered by Congress to start charging photo permit and location fees to some photographers. Host Debbie Elliott looks at the new policy and how it's playing out on the National Mall in Washington.

Five stories that have North Texas talking: Interviews for Dallas Police Chief begin; Philip Kingston is on the hook for more than $8,100; Texas is one of…

World health authorities say the war-torn nation now has upwards of 200,000 suspected cases, and that number is increasing at an average of 5,000 a day. A quarter of those who have died are children.

After one senior supervisor allegedly left a bullet behind in a woman's hotel room, an investigation led to alleged sexually suggestive emails he and another agent sent to a female agent.

New York City approves changes in its budget that slashes many city services and raises property taxes by 18.5 percent -- the biggest property-tax hike in decades. Budget woes prompted Mayor Michael Bloomberg to rethink his opposition to new tax increases. Fred Mogul reports.

The top stories this afternoon from KERA News: Dallas officials took a big step toward preservation of something unusual, not an old building. A natural…

The top local stories this afternoon from KERA News: Over the past week, we’ve been hearing from North Texas voters as they cast their ballots. On…

The top local stories this afternoon from KERA News: All this week, in a series called “The First Week,” we’ll listen in on conversations about race after…

The top local stories this morning from KERA News: Voters last night decided to abolish Dallas County Schools, a regional bus agency that serves a number…