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Call Center Outsourcing Slows

John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.
Jim Zarroli, NPR
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John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.

Copyright 2006 NPR

Jim Zarroli is an NPR correspondent based in New York. He covers economics and business news.