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The airline is facing criticism after it canceled more than half of its flights during the holiday travel season. Now it’s asking people seeking reimbursement to go through its website.
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After Southwest Airlines canceled thousands of flights over the week, travelers are scrambling to reunite with their luggage.
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The airline's CEO says the company is hoping to be "back on track before next week." But until then, it's continuing on a reduced schedule.
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The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.
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As dangerously cold temperatures grip much of the state, hundreds of people are lining up at warming shelters in Dallas. The city is working with local nonprofits to temporarily house the city’s unsheltered population.
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And advice from plumbers on how to prepare your house or apartment for low temperatures while you’re away.
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Union leadership will review an agreement reached with the Fort Worth-based carrier next week.
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City leaders in McKinney are considering plans for a new commercial airport that could serve as North Texas’ next travel hub.
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The Centers for Disease Control and Prevention is lifting its COVID-19 testing requirement for airline travelers coming into the country. It's a major change for the travel industry.
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The monthlong extension comes as the CDC said it would work on a "revised policy framework for when, and under what circumstances, masks should be required in the public transportation corridor."
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Airlines say staffing shortages and winter weather are contributing to cancellations.
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With Christmas and the new year upon us, air travel has gone up in comparison to last year. Both airports and airlines based in North Texas are getting prepared for a surge in holiday travel.