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Health & Wellness

Health Clinics On Wheels Reach The Neediest In Dallas


In North Texas, we’re all about convenience. The drive-through Starbucks, burger joint, even drive-through bank. Still, there aren’t any drive-through health clinics. But there are clinics on wheels — they’re run by Parkland Health & Hospital System. The clinics have been crisscrossing Dallas for more than a decade, serving the people in the community who need it most.

Parkland’s mobile health clinics look like a mix between an RV, a school bus, and a doctor’s office.

There’s only 40 feet to work with, but they’ve managed to squeeze in four separate rooms: the patient waiting area, the nurse’s office, an exam room, and a doctor’s office.

Credit Lauren Silverman / KERA News
Patient Hannah Salam gets checked on the mobile health van by nurse Cori Dickie.

People hop on, check in, and get labs drawn just like a normal clinic. Patient Hannah Salam is in the middle of an appointment, getting weighed and then slipping her tattooed arm into the blood pressure cuff.

“When I first came in, I was kind of surprised it was really set up like a medical facility,” she says. Salam got out of prison a few months ago and is staying at a halfway house before she’s off parole.

Treating People On The Move

She’s on this van to get the results of a lab test she took a week a week ago on another of Parkland’s mobile vans. This kind of follow up sounds mundane, but it’s fundamental to treating people on the move.

In the back of the van, past a bathroom and some noisy generators, is the physician assistant’s office. Shakira Johnson has been working on this bus for three years.

“I think the main challenge is once [patients] leave is making sure they stay in medical care,” Johnson says. “Their priority is where they’re going to eat and sleep the basic living conditions.”

It’s hard to say how many people are homeless – lots go in and out of housing or shelters. The latest homeless count for Dallas and Collin counties by the Metro Dallas Homeless Alliance’s annual report shows the homeless population has increased more than 20 percent since 2015 — from 3,141 to 3,810 people.

Dr. Susan Spalding, medical director of the Parkland Homeless Outreach Medical Services Program, says these folks face the same health problems as everyone else — high blood pressure, diabetes and asthma. But they have issues with transportation, health insurance and with getting prescriptions.

Credit Lauren Silverman / KERA News
Dr. Susan Spalding is medical director of the Parkland HOMES Program.

The mobile vans make it as easy as possible to get help, and they’ve been a success. In 2015, more than 9,000 homeless Dallas residents — including 1,655 kids — have been aboard for care.

“Many people throughout the country use mobile clinics twice a week,” Spalding says. “We run Monday through Friday, 8 in the morning to sometimes 8 at night. There are a lot of people in and out.”

A Focus On Preventative Care

Across the country, the mobile health clinic is having a bit of a renaissance.

“There are lot of mobile clinics right now, many more than people might imagine,” says Caterina Hill, principal investigator of “Public Health Quality and Mobile Clinics” at Harvard Medical School.

She says there are more than 2,000 mobile clinics in the U.S. Hospitals are sending out these clinics on wheels because they’re shifting their focus from the ER to preventative care, which saves money.

“We’ve estimated that an average visit to a mobile clinic costs the funder $155 but saves 12 times that in terms of long-term benefits and avoided emergency department visits,” she says.

So, if it’s so great, why not more people doing it? Hill says part of the reason has to do with perception.

“People have perceived it because it’s in the community as being lower quality. So that’s why we’re trying to build the evidence base around it so people are aware of it as a tool to help health care systems improve the health of those who need it most,” she says.

Even with Parkland’s mobile health clinics, Spalding says there are still homeless people struggling to get health care. So, you can count on these clinics continuing to rack up mileage as they roll around Dallas County.